Every major problem germinates from a relatively harmless seed. If you can avert the seed, then you can prevent the problem. In most cases, it is not possible to avert every possibility of an error or a cause that will lead to an aggrieved and disappointed customer....
Every business has a well defined target audience. It depends partly on the products or services a company offers and partly on the preferences of the company. It is absolutely normal for a company to have a multitude of products or services catering to multiple...
Optimal customer flow through your company is essential. To that end, you’re going to want to appreciate why waiting in queues is a fast route towards losing customers. When it comes to running your best in the best possible fashion, we understand that you have to...
Different businesses have different needs. That much is clear to anybody, especially company managers or owners. But there’s one type of need that drives every single business in the world: efficiency. Higher levels of efficiency mean cutting costs, improving...
One. Two. Three. Imagine if you could schedule an appointment just like that. No more staying on hold forever, or waiting for a terse email back only to inform you that the time slot you selected isn’t available, and you’re going to have to wait another three weeks for...
Going to the doctor’s office is stressful. Nobody (doctors included) will deny that. In fact, 15-30% of patients with measured high blood pressure in a medical environment are experiencing something called “white coat syndrome”, where just seeing a doctor is enough to...
Different businesses have different needs. That much is clear to anybody, especially company managers or owners. But there’s one type of need that drives every single business in the world: efficiency. Higher levels of efficiency mean cutting costs, improving...
One. Two. Three. Imagine if you could schedule an appointment just like that. No more staying on hold forever, or waiting for a terse email back only to inform you that the time slot you selected isn’t available, and you’re going to have to wait another three weeks for...
Going to the doctor’s office is stressful. Nobody (doctors included) will deny that. In fact, 15-30% of patients with measured high blood pressure in a medical environment are experiencing something called “white coat syndrome”, where just seeing a doctor is enough to...
