Online booking is a game-changer for attracting customers. Read these articles to discover the business benefits of a digital appointment booking system.
What’s the most important resource for your business? Despite what might first jump to mind, it’s not money. It’s time. No matter what position you’re in or how capable you are, you always have a limited amount of time to get stuff done. You only have so much...
Did you know that in America alone companies lose $62 billion each year due to lacklustre customer service? Whether you’re running a restaurant or you’re a clothing retailer, every business wants to offer the best customer service possible. But while corporations can...
Picture this. You’ve been stuck in a waiting room for well over an hour. Packs of frustrated patients flank you on every side, desperately waiting for their name to be called. You’re also fully aware that you’ll likely only see the doctor for less than half the time...
Queueing isn’t fun. Although it’s not always a nerve-wracking experience, it can be stressful if you’re lining up for something official: applying for an ID, paying off a parking ticket, or simply figuring out your utility bills. There’s an inherent level of anxiety...
Next time you decide to eat at a nice restaurant, take a minute to stop and observe the staff. Servers running and taking orders. Kitchen staff trying to keep up with the seemingly endless stream of food tickets printing. Managers attempting to keep some kind of order...
What’s the first thing that comes to mind when you think of spas? Rest. Relaxation. Finally kicking back and enjoying some much needed “me time”. For customers, spas should look like luxurious downtime. But scheduling an appointment is anything but that. Calling in,...
23% of patients will entirely miss their appointments unless they’re given a reminder. It’s a statistic we’ve spoken about several times, but that doesn’t make it any less impactful. Think about it. Medical practices miss out on nearly a quarter of booked appointments...
Let’s kick this one off with a statement that most of us can agree with: The food service industry has it tough. From chefs all the way down to servers, stress levels are often very high in restaurants and cafes. Orders need to go out in a timely fashion. Customer...
Since the early days of banking, technology has come a long way. Paperwork is finally going digital, and most financial institutions have turned to mobile apps for a new way to serve their clients. But even amidst the shift to the internet, most financial centers are...
Do you remember the first time you went to a McDonald’s after they implemented the now-infamous take-a-number machines? Chaos. Chaos everywhere. Machines that are supposed to reduce wait times and convenience customers seemed to somehow find a way to do the exact...
Different businesses have different needs. That much is clear to anybody, especially company managers or owners. But there’s one type of need that drives every single business in the world: efficiency. Higher levels of efficiency mean cutting costs, improving...
One. Two. Three. Imagine if you could schedule an appointment just like that. No more staying on hold forever, or waiting for a terse email back only to inform you that the time slot you selected isn’t available, and you’re going to have to wait another three weeks for...
Going to the doctor’s office is stressful. Nobody (doctors included) will deny that. In fact, 15-30% of patients with measured high blood pressure in a medical environment are experiencing something called “white coat syndrome”, where just seeing a doctor is enough to...
Different businesses have different needs. That much is clear to anybody, especially company managers or owners. But there’s one type of need that drives every single business in the world: efficiency. Higher levels of efficiency mean cutting costs, improving...
One. Two. Three. Imagine if you could schedule an appointment just like that. No more staying on hold forever, or waiting for a terse email back only to inform you that the time slot you selected isn’t available, and you’re going to have to wait another three weeks for...
Going to the doctor’s office is stressful. Nobody (doctors included) will deny that. In fact, 15-30% of patients with measured high blood pressure in a medical environment are experiencing something called “white coat syndrome”, where just seeing a doctor is enough to...