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Queueing isn’t fun. Although it’s not always a nerve-wracking experience, it can be stressful if you’re lining up for something official: applying for an ID, paying off a parking ticket, or simply figuring out your utility bills. There’s an inherent level of anxiety...
Next time you decide to eat at a nice restaurant, take a minute to stop and observe the staff. Servers running and taking orders. Kitchen staff trying to keep up with the seemingly endless stream of food tickets printing. Managers attempting to keep some kind of...
What’s the first thing that comes to mind when you think of spas? Rest. Relaxation. Finally kicking back and enjoying some much needed “me time”. For customers, spas should look like luxurious downtime. But scheduling an appointment is anything but that. Calling in,...
23% of patients will entirely miss their appointments unless they’re given a reminder. It’s a statistic we’ve spoken about several times, but that doesn’t make it any less impactful. Think about it. Medical practices miss out on nearly a quarter of booked...
Salons aren’t just about getting glammed up. It’s a place where customers go to relax, be pampered, and forget about their daily stresses. The problem? Having to queue up for your treatment is one of the least luxurious sensations in the world. Your customers...
Let’s kick this one off with a statement that most of us can agree with: The food service industry has it tough. From chefs all the way down to servers, stress levels are often very high in restaurants and cafes. Orders need to go out in a timely fashion. Customer...
“Waiting” and “customer satisfaction” are not concepts that go together naturally. For most people, waiting in line is associated with some of the not-so-fun memories in life: spending hours trying to get on an amusement park ride, paying a visit to your local...
It’s safe to say that in our current situation, visitor management has become more crucial than ever. For businesses to safely operate, and by extension, remain open at all, proper visitor management measures need to be taken. The problem is that running a business...
Since the early days of banking, technology has come a long way. Paperwork is finally going digital, and most financial institutions have turned to mobile apps for a new way to serve their clients. But even amidst the shift to the internet, most financial centers...
The current pandemic situation that we find ourselves in has truly done a number on the world of business. The majority have closed temporarily, with some even closing their doors with no intention of ever re-opening. However, this predicament has also led to an...
Whether you’ve been a small business owner for years or you’re just starting to break into the market, the reality is the same. There’s absolutely no shortage of tasks that need to be taken care of. Managing employees. Managing customer or client expectations....
You’ve finally done it. You’ve decided to join the future of scheduling and switch from your outdated traditional scheduling system to scheduling software. And with the long list of benefits associated with scheduling software, how could anyone blame you?
Hairstylists have it tough. Balancing client expectations, complaints, payments and other front-end tasks with back-end tasks such as accounting and employee scheduling can be a nightmare. Stress levels can certainly reach critical mass quickly. On top of all that,...
Queueing isn’t fun. Although it’s not always a nerve-wracking experience, it can be stressful if you’re lining up for something official: applying for an ID, paying off a parking ticket, or simply figuring out your utility bills. There’s an inherent level of anxiety...
Next time you decide to eat at a nice restaurant, take a minute to stop and observe the staff. Servers running and taking orders. Kitchen staff trying to keep up with the seemingly endless stream of food tickets printing. Managers attempting to keep some kind of...
What’s the first thing that comes to mind when you think of spas? Rest. Relaxation. Finally kicking back and enjoying some much needed “me time”. For customers, spas should look like luxurious downtime. But scheduling an appointment is anything but that. Calling in,...